Why you’re seeing a 504 gateway error
Learn why a 504 gateway error may appear during updates and how to troubleshoot it.
Are backups routed through UpdraftPlus servers?
Find out whether WordPress backups are routed through UpdraftPlus servers and how your data is handled.
What file formats UpdraftPlus backups use
Learn what file formats UpdraftPlus uses for WordPress backups and how they’re used during restores.
Are there any backup limits?
Learn whether UpdraftPlus has backup limits and what affects backup size or frequency.
Why backups don’t run at the scheduled time
Learn why WordPress backups may not run at the scheduled time and how to fix cron issues.
What to do if your host won’t allow backups
Learn what to do if your hosting provider blocks WordPress backups and what options are available.
Why database uploads are greyed out on macOS
Learn why database uploads may be greyed out on macOS and how to resolve the issue.
Do you need to back up WordPress core? | UpdraftPlus
Documentation explaining whether you need to back up WordPress core files and when it’s recommended.
Free disk space needed to create a backup
Learn how much free disk space is needed to create a WordPress backup and what affects backup size.
What’s the largest site UpdraftPlus can back up?
Find out the largest site size UpdraftPlus can back up and what factors affect backup performance and limits.
Why you’re seeing a “not enough visitors” warning
Learn why you’re seeing a “not enough visitors” warning, what triggers it, and whether it affects your data.
“Operation timed out” backup error explained
Learn what the “operation timed out” backup error means and how to fix it in UpdraftPlus.
Security alert about an “rnd” file explained
Learn why you may see a security alert about an “rnd” file and whether it’s safe.
Can UpdraftPlus email you backup copies?
Find out whether UpdraftPlus can send you a copy of your backups by email or download.
Why some files upload but others don’t
Learn why some files upload to remote storage but others don’t, and how to troubleshoot partial backups.
Why SSL certificate errors occur during backups
Learn why SSL certificate errors can occur during backups or restores and how to resolve them.
UpdraftPlus popup greyed out and not clickable
Fix the issue where the UpdraftPlus popup window is greyed out or unclickable. Learn common causes and how to resolve them.
What UpdraftPlus backs up
Learn exactly what files and data UpdraftPlus includes in WordPress backups.
Where UpdraftPlus backups are stored
Find out where UpdraftPlus stores your WordPress backups locally and remotely, and how to locate them.
Why backups are running slowly
Find out why WordPress backups may be running slowly and what you can adjust in UpdraftPlus to improve performance.