Can you cancel your subscription at any time?
Find out whether you can cancel your TeamUpdraft subscription at any time and what happens next.
How to find your order number
Learn how to find your TeamUpdraft order number quickly.
How long you’ll have access to updates
Learn how long you’ll receive updates for TeamUpdraft plugins and what affects update access.
How many sites can you install TeamUpdraft plugins on?
Learn how many sites you can install TeamUpdraft plugins on and how licence limits are applied.
How subscriptions work
Learn how TeamUpdraft subscriptions work, including renewals and access.
How to release a licence
Learn how to release an UpdraftPlus, WP-Optimize, or All-In-One Security licence by uninstalling the premium plugin and waiting 30 days.
Install TeamUpdraft plugins on client sites
Learn whether you can install TeamUpdraft plugins on client sites and how licensing works.
Why your order status shows as pending
Learn why your order status may still show as pending and what to do next.
Can you get a refund for an unused subscription?
Find out whether you can get a refund for an unused subscription and what conditions apply.
Refunds if you stop using TeamUpdraft plugins
Learn whether you can get a refund if you stop using TeamUpdraft plugins.
How to reset an UpdraftPlus licence
Learn how to reset an UpdraftPlus licence and reassign it to another site.
Which licence TeamUpdraft products use
Learn which licence type TeamUpdraft products use and what’s included.
Why and how to renew your licence
Learn why renewing your licence is important and how to renew it to keep access to updates and support.