How often you’ll be billed
Learn how often TeamUpdraft subscriptions are billed and what affects your billing cycle.
How to download an invoice or receipt
Learn how to download your invoice or receipt from your TeamUpdraft account.
What happens if an automatic payment fails
Learn what happens if an automatic payment fails and how to resolve it.
How payments are taken
Learn how TeamUpdraft takes payments and what payment methods are supported.
Why a surcharge is added for PayPal payments
Learn why a surcharge may be added to PayPal payments and when it applies.
How payments are taken for repeat orders
Learn how payments are processed for repeat orders and renewals.
How to request additional billing documentation
Learn how to request additional billing documentation for your TeamUpdraft orders or subscriptions.
Why you may see a small temporary card charge
Learn why a small temporary charge may appear on your card and when it’s reversed.
Update billing details and get a new invoice
Learn how to update your billing details and generate a new invoice.
What happens if a cart is abandoned
Learn what happens if a cart is abandoned and whether any charges are made.